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Common Questions About the Wildfire Recovery Compensation Program


Q: Can I decline an offer after submitting a claim?

A: Yes. Participation in SCE’s Wildfire Recovery Compensation Program is voluntary. If you receive an offer and choose not to accept it, you are not required to proceed. The program is intended to provide a faster alternative to litigation, but the decision to accept an offer is entirely yours.


Q: Does a streamlined process mean offers are lower?

A: No. A streamlined process is meant to make claim review and payments faster, not to reduce compensation. The program is designed to offer compensation in line with settlement values for similar claims in past wildfire lawsuits. A faster process does not mean a lower offer.


Q: Does SCE’s program offer lower settlements than litigation?

A: No. Program offers are designed to be comparable to settlements reached in past wildfire litigation. Offers have ranged from $15.1 million for a claimant with multiple properties to $15,000 for a tenant with non-burn damage. While each claim is evaluated individually, the program is intended to provide fair offers and faster compensation through a more streamlined process than traditional litigation.


Q: Were independent experts involved in designing the program?

A: Yes. Independent third-party experts were consulted on the design of the program. SCE worked with Kenneth R. Feinberg and Camille S. Biros, who are widely recognized for their work in compensation fund design and administration. In addition, SCE engaged RAND, a highly regarded nonprofit research organization, to thoroughly and independently assess the valuation of eligible properties. The Santa Monica-based firm published its report and found that the estimates of pre- and post-fire property values, developed by Compass Lexecon, were thoughtfully done and well-executed.




Payout_Image

What Do Actual Wildfire Recovery Payouts Look Like?

Compensation amounts vary significantly based on the nature of a claim, from payments to renters with smoke and ash damage in Zone 2 of the Eligibility Area to larger payments for complex total losses. Available insurance also factors into certain compensation categories and payments from the program. As of June 2026, real examples include:

  • Average total for homeowner with total loss: $1,700,627
    • Average payment through the program: $754,204
    • Average insurance coverage: $946,423
  • Highest total for homeowner with total loss: about $6,061,000
    • Payment through the program: about $1,484,000
    • Available insurance coverage: about $4,577,000
  • Average payment for tenant with smoke and ash damage: $44,368
  • Lowest payment for tenant in Zone 2 with smoke and ash damage: $15,000

Single-Family Property Claim Payout Example
Single-family property payout example

EXAMPLE BREAKDOWN

Real property — about $1.0 million
Personal property — about $802,000
Loss of use — about $257,000
Business interruption — about $198,000
Non-economic damages — $115,000
Attorney fees — about $477,000
Direct Claim Premium — $200,000

TOTAL PAYOUT: ABOUT $3.06 MILLION

This anonymized example is based on an actual payout. Amounts have been rounded for privacy and illustrative purposes. Not every claim includes every category shown, and total payouts vary based on the specific facts of each claim, the type and extent of damage and the supporting documentation submitted. In addition to the total payments, claimants may have received insurance payments.

Single-Family + Detached Structure Claim Payout Example
Single-Family + Detached Structure Claim Payout Example

EXAMPLE BREAKDOWN

Real property — about $1.04 million
Personal property — about $773,000
Loss of use — about $248,000
Non-economic damages — $230,000
Attorney fees — about $458,000
Direct Claim Premium — $200,000

TOTAL PAYOUT: ABOUT $2.95 MILLION

This anonymized example is based on an actual payout. Amounts have been rounded for privacy and illustrative purposes. Not every claim includes every category shown, and total payouts vary based on the specific facts of each claim, the type and extent of damage and the supporting documentation submitted. In addition to the total payments, claimants may have received insurance payments.

Multi-Family Property Claim Payout Example
Multi-family property Claim payout example

EXAMPLE BREAKDOWN

Real property — about $4.39 million
Personal property — about $110,000
Loss of use — about $668,000
Attorney fees — about $1.03 million
Direct Claim Premium — $150,000

TOTAL PAYOUT: ABOUT $6.72 MILLION

This anonymized example is based on an actual payout. Amounts have been rounded for privacy and illustrative purposes. Not every claim includes every category shown, and total payouts vary based on the specific facts of each claim, the type and extent of damage and the supporting documentation submitted. In addition to the total payments, claimants may have received insurance payments.

Tenant Claim Payout Example
Tenant Claim Payout example

EXAMPLE BREAKDOWN

Personal property — $60,000
Loss of use — about $8,000
Non-economic damages — $420,000
Attorney fees — $96,000
Direct Claim Premium — $150,000

TOTAL PAYOUT: ABOUT $726,000

This anonymized example is based on an actual payout. Amounts have been rounded for privacy and illustrative purposes. Not every claim includes every category shown, and total payouts vary based on the specific facts of each claim, the type and extent of damage and the supporting documentation submitted. In addition to the total payments, claimants may have received insurance payments.

Tenant Claim - Smoke and Ash Damage Payout Example
Tenant Claim - Smoke and Ash Damage Payout example

EXAMPLE BREAKDOWN

Personal property — about $10,000
Non-economic damages — $40,000
Direct Claim Premium — $10,000

TOTAL PAYOUT: ABOUT $60,000

This anonymized example is based on an actual payout. Amounts have been rounded for privacy and illustrative purposes. Not every claim includes every category shown, and total payouts vary based on the specific facts of each claim, the type and extent of damage and the supporting documentation submitted. In addition to the total payments, claimants may have received insurance payments.

Commercial Property Claim Payout Example
Commercial Property Claim Payout example

EXAMPLE BREAKDOWN

Real / personal property — about $1.25 million
Loss of use — $126,000
Business interruption — included in valuation
Direct Claim Premium — $25,000

TOTAL PAYOUT: ABOUT $1.40 MILLION

This anonymized example is based on an actual payout. Amounts have been rounded for privacy and illustrative purposes. Not every claim includes every category shown, and total payouts vary based on the specific facts of each claim, the type and extent of damage and the supporting documentation submitted. In addition to the total payments, claimants may have received insurance payments.

What Types of Compensation Are Included in Sample Offers?

There are many forms of compensation available to claimants through the program, including economic loss (for property damage, business interruption and physical injury), non-economic loss (for personal impacts), a Direct Claim Premium (for participating in the program) and compensation for legal expenses (for those represented by counsel).See how these multiple forms of compensation come together in the sample offers below.

Residential Sample Offers
Single-Family Residence Owner-Occupied Tenant            
Primary structure: total loss View View
Primary structure: total loss (low end of property valuation spectrum) View N/A
Primary structure: total loss (high end of property valuation spectrum) View N/A
Primary structure and 600 ft. ADU: total loss View N/A
Primary structure and two ADUs: total loss View N/A
Primary structure: non-burn damage (smoke, soot or ash); secondary structure: total loss View View
Primary structure: non-burn damage (smoke, soot or ash); landscape: burn damage View View
Primary structure in Zone 2: non-burn damage (smoke, soot or ash); landscape: burn damage View N/A


Multi-Family Residence Owner-Occupied Tenant            
Condo / apartment or duplex: total loss View View
Condo / apartment or duplex: non-burn damage (smoke, soot or ash) View View


Tenant-Occupied ADU Owner-Occupied Tenant            
Total loss N/A View
Non-burn damage (smoke, soot or ash) N/A View
Commercial Sample Offers
Commercial Owner-Occupied Tenant            
Total loss View View
Non-burn damage (smoke, soot or ash) View View

How Should I Read and Understand My Offer Letter?

  • Rebuild Costs Offer: $300,000
  • Personal Property Costs Offer: $60,000
  • Loss of Use Offer: $40,000
  • Non-Economic Damages Offer: $380,000
  • Direct Claim Premium: $200,000
  • Attorney Fees Offer: $156,000
  • TOTAL CLAIMANT OFFER: $1,136,000

How Does the Wildfire Recovery Compensation Program Work?

The Wildfire Recovery Compensation Program is a voluntary option offered by SCE. Eligible claimants submit claims online or through one-on-one assistance by calling 888-912-8528. Offers are delivered within 90 days of a fully documented, substantially complete claim. Payments are made within 30 days after all conditions in the settlement agreement have been satisfied. Many offers and payments are processed in a fraction of that time.

Participation is optional, offers may be accepted or declined and the program is open through Nov. 30, 2026.

The comprehensive program includes owner and tenant claims for total and partial structure loss, commercial property loss, business interruption, non-burn damage (such as smoke, soot or ash), physical injury and loss of life.

View the program at-a-glance to explore the program's key features, including:

no_pad Voluntary
No individual claimant is required to accept the amount offered. Only when an offer is accepted does a claimant sign a settlement agreement, which includes the promise not to litigate further. There are no fees or added costs.
no_pad Fair and prompt compensation
Through Fast Pay, claimants will receive a settlement offer within 90 days of a substantially complete submission. Payments will be made within 30 days after all conditions have been satisfied in the settlement agreement, including SCE’s receipt of it — signed and notarized. If the complexity of a claim requires analysis beyond the streamlined documentation required in the initial claim form, a Detailed Review will be available.
no_pad Legal representation optional to file a claim
The streamlined application allows for participation without legal counsel. If claimants choose to be represented by counsel, their attorney must submit the claim on their behalf and facilitate communications. SCE will add 20% to the net damages portion (not including the Direct Claim Premium) of an offer to help address legal costs if a claimant is represented at the time they submit a claim.
no_pad Direct Claim Premium
SCE will add a Direct Claim Premium to each claimant group’s offer. This premium is in addition to the other compensation components that are part of the offer and is only available through the Wildfire Recovery Compensation Program — not litigation.

Who Is Eligible to Apply for Wildfire Recovery Compensation?

  • Owners and tenants (except those who rented for less than 30 days) of eligible properties. See Map.
  • Individuals who sustained physical injuries directly caused by the Eaton Fire (hospitalization or outpatient treatment between Jan. 7-15, 2025).
  • Personal representatives of estates for those who died before Jan. 31, 2025 as a result of physical injuries directly caused by the Eaton Fire.
  • Businesses that owned or occupied an eligible property.

Start a Claim


How do I Start a claim?

Before you start a claim, check out some of these helpful tools to answer any questions you may have about the form or process.

How to File a Claim

Step-by-Step Process


1. PREPARE DOCUMENTS

Gather documents such as ID, proof of ownership or tenancy, square footage and insurance info.

2. SUBMIT Claim

Complete the online claim form and upload your documents via your desktop computer or mobile device.

3. AWAIT REVIEW

SCE will review your claim and calculate a settlement offer.

4. RECEIVE PAYMENT

Review and accept the offer; payments are made within approximately 30 days of SCE receiving a signed and notarized settlement agreement.

What You'll Need

You have the option to complete the form in one sitting or save progress and complete it later. The program is scheduled to run through Nov. 30, 2026.

To prepare, please gather the following documents and information listed below.

All claimants, including minors and individuals completing a claim form on behalf of a legal entity, must provide at least one of the following forms of identification:

  • Valid passport or passport card (preferred)
  • Valid driver’s license
  • Original or certified copy of U.S. birth certificate
  • Valid permanent resident card
  • Other state-issued identification

Additional required documents, depending on claim type, include the following:

  • Proof of residency/ownership/tenancy
  • Insurance information
  • Financial records for business or rental claims
  • Utility bill (electricity, gas, water, cellphone, internet)
  • Medical records for injury claims
  • Death certificate and estate documents for fatality claims
  • Information for all claimants associated with the property

Latest News

SCE Extends Offers to Over 5,000 Community Members Impacted by Eaton Fire

June 25, 2026
View news release

SCE Offers Nearly $700 Million in Relief for Community Members Impacted by Eaton Fire

June 18, 2026
View Story

SCE to Host Community Meeting as Support for Eaton Fire Recovery Continues

June 11, 2026
View Story

More Than $650 Million Offered as SCE Continues Relief for Community Members Impacted by Eaton Fire

June 4, 2026
View news release

LA Times Studios: Pedro Pizarro on Altadena Wildfire Recovery

June 1, 2026
View Story

SCE Delivers Payments to More Than 1,200 Community Members Impacted by Eaton Fire

May 22, 2026
View news release

Over 10,000 Community Members Seek Direct Relief for Eaton Fire Recovery through SCE

May 21, 2026
View news release

Supporting Altadena Rebuilding Efforts

May 7, 2026
View Story

Relief Offered From SCE to Community Members Impacted by Eaton Fire Exceeds $500 Million

April 29, 2026
View news release

Wildfire Recovery Compensation Fact vs. Fiction

April 21, 2026
View Story

Connect With SCE for a Smoother Rebuild

April 2, 2026
View Story

Supporting Recovery, Fair Compensation

May 18, 2026
View story

SCE Extends More Than 1,000 Offers to Community Members for Eaton Fire Recovery

March 27, 2026
View news release

Southern California Edison arborists safeguard Altadena’s trees while crews underground power lines.

March 12, 2026
View Story

SCE Strengthens Support for Impacted Altadena Community Members

February 18, 2026
View news release

SCE Extends More Than 500 Offers for Eaton Fire Recovery in Just Over 100 Days

February 13, 2026
View news release

Southern California Edison Delivers More Than 200 Offers to Eaton Fire Claimants

January 29, 2026
View news release

One Year Later: Recognizing the Community's Resilience

January 1, 2026
View Story

Community Resilience, Company Action: Progress in Wildfire Recovery

December 31, 2025
View Story

Dedicated Support from SCE Available to Help Make Claim Submissions Easy for Wildfire Recovery Compensation Program

December 23, 2025
View Story

First Payment Made in Wildfire Recovery Compensation Program

December 16, 2025
View Story

How Economic Loss Compensation Works for Tenants

December 5, 2025
View Story

Over 1,100 Claims Submitted in First Month Since Program’s Launch

December 4, 2025
View Story

Edison International President and CEO Pedro J. Pizarro Announces Launch of Wildfire Recovery Compensation Program

October 29, 2025
View Story

Updates to the Wildfire Recovery Compensation Program Protocol

October 29, 2025
View Story

Need Help with Your Claim?


If you need assistance with submitting a claim:

  • Phone: 1-888-912-8528 (Mon–Fri: 8 a.m.–6 p.m., closed July 3)
  • In-person assistance is available. Please call to book an appointment.
  • ¿Necesita ayuda en español con su reclamo? Llámenos al 1-888-912-8528 (lunes a viernes: 8 a.m.-6 p.m.; cerrado el 3 de julio). Visite nuestra página en español aqui.

Disaster Recovery:
SCE provides resources for customers to help with rebuilding and restoring service, including bill forgiveness, payment plans and temporary electric service applications. For assistance, visit sce.com/disasterrecovery.

Start a Claim

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The terms and values of the Protocol govern the program. This program is a voluntary settlement initiative offered to claimants to provide a prompt and certain process for resolving disputed claims. Participation in the program does not constitute an admission of liability or wrongdoing, and the company expressly denies responsibility for the underlying events. All rights, defenses and legal positions in pending and future litigation are fully reserved. This program is offered solely as a compromise and is intended to be protected under applicable laws, including California Evidence Code sections 1152 and 1154.
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