You are using an outdated browser. Please upgrade to the latest version for the best experience. Upgrade your browser now.

Tips to Help Keep Your Family and Home Safe During an Outage

We work hard to plan and prevent power losses, but occasional outages do occur. When they do happen, you may not know what to do (or be prepared). Here are some steps to take when you experience a power outage as well as some tips to help you safeguard your home and keep your family safe during an outage. 

1. Fuses and Circuits
When an outage in your home occurs, check for blown fuses or tripped circuits and see if your neighbor has power. Resetting a breaker is simple, if you know how, and will restore power to the room or rooms affected if there isn’t an outage.

Related: A Step-by-Step Guide to Safely Resetting Your Breakers

2. Report the Outage
Call SCE to report the outage at 800-611-1911 or report it online at at www.sce.com/outage. Reporting it online will also allow you to get updates via text, email or phone as they happen. 

3. Light Switches and Appliances 
Switch off your lights except for one. Doing this will let you know when power is back on. Also, in order to prevent damages to your devices when electricity is restored, consider unplugging all electrical equipment including computers, stereos, televisions and air conditioners. 

Related: 4 Ways to Protect Your Appliances During an Outage

4. Battery Radio
Do you have a battery-powered radio handy? Listen for updates through the radio for storm or emergency-related updates. Find a Cooling Station for relief on hot days. 

5. Refrigerator Door Closed
In order to help keep the freshness of your food longer during an outage, keep the refrigerator and freezer doors closed. Be sure to check your food for spoilage before eating. 

Related: Power Outages and Food Safety Tips

6. Use Flashlights
Don’t light fires (including candles) or charcoal indoors because they pose a significant fire hazard, especially during an outage. If you are cold, wear multiple layers of warm clothes. 

7. Water Heaters 
Overturned or damaged water heaters can be dangerous and even life threatening. California state law requires all water heaters be braced, anchored or strapped to avoid falling during an emergency situation. Kits can be found at your local hardware or home improvement store. 

8. Use the Stairs
Use the stairs instead of an elevator during an outage. If you’re in an elevator when an outage occurs, the elevator will automatically stop where it is. Remain calm and alert the proper individuals you are inside an elevator. 

Related: Elevators: What to do During an Outage

Remember that you can always visit www.sce.com/outage and enter your address to get text, email or voice updates regarding the outage in your neighborhood.

View Comments

Leave a Comment

  • We welcome your feedback and comments. We ask that you please keep them constructive, civil and respectful. If you wouldn’t say it in front of your mother, then there is a good chance it falls outside of our guidelines. Please read our comment policy here.