CONTACT AND IN-PERSON HELP

See how ARCH provides support and resources for residents navigating the rebuild process.

I'm Rebuilding


I Need Help with my Rebuild Energy Needs

  • Call SCE: 1-800-250-7339 Monday-Friday, 7 a.m.-7 p.m., and Saturday, 8 a.m.-5 p.m.
  • Visit the ARCH:
    2680 Fair Oaks Ave., Altadena, CA 91001
    Monday-Friday, 8 a.m.-5 p.m.
    Walk-in customer support also continues at the LA County Permit One-Stop (464 W. Woodbury Rd., Suite 210, Altadena, CA 91001)
  • Book an appointment at the ARCH.

Is My Neighborhood Undergrounding?

RIGHT OF ENTRY

In some cases, we need access to private property and will work with property owners to get permission — a Right of Entry (ROE) or easement — for undergrounding our equipment.
  • An ROE grants temporary permission to an entity, such as SCE, to enter and access a property for specific purposes (e.g., inspections, surveys or construction preparation).
  • An easement is a permanent property right that allows ongoing use of a portion of the property.
  • Learn more about ROE and easements.

UPCOMING ROAD CLOSURE FOR UNDERGROUNDING WORK

Beginning Oct. 27, SCE’s targeted undergrounding work will require the closure of eastbound Altadena Drive starting west of Page Road and continuing beyond Crest Road. The closure is expected to remain in place for a minimum of four weeks. Westbound traffic will remain open. Residents may notice advance road-closure signage in the area before the work begins. Click here for more details.


DEBRIS FLOW MITIGATION EFFORTS

SCE and contractors will begin installing protective measures in the Altadena hillside area to reduce the risk of erosion and debris flows during rainstorms. Learn more about current mitigation efforts.


ADDITIONAL RESOURCES