Jessica Ritchey
Senior Advisor
Office of the CEO, SCE
14 years of service
Jessica Ritchey
Senior Advisor
Office of the CEO, SCE
14 years of service

Jessica is Kevin Payne’s chief of staff, responsible for the CEO’s office for SCE. She handles all requests coming into the office, including counsel, reports, presentations, event logistics, talking points, all-company livestreams and employee meetings. She troubleshoots and provides the framework for employees, customers, external stakeholders and executives to interact with the CEO’s office. This often means thinking about the issues from a CEO perspective, connecting dots and seeing the larger picture. She also handles her own projects that involve leaders and culture across the company. She interacts with all levels of the organization — from executives to field employees. Jessica’s role supports more than a department. Her role has direct impact on the direction of the company and our communities.

She has gone above and beyond to ensure the success of the company. On numerous occasions, she freely and willingly gave of her time and expertise to our culture transformation work even though she was not officially a member of the Culture Congress. She ensures those around her have the context and information needed to do well in their efforts. She is tenacious while strengthening the performance of others through mutual support. When issues do arise, she handles them directly and openly in a manner that helps the team and gets results. Through many jobs, roles and departments, Jessica has gone the extra mile to deliver outstanding results that benefit her teammates and the company.

Jessica lives our values every day, even in high-pressure situations that are very demanding. She never breaks her cool in front of executives or employees and always treats others with respect and assumes best intentions. She’s always extremely thoughtful. She consistently handles herself with grace and patience in the face of constant pressure. She’s always responsive, organized, realistic and respectful of everyone’s time. In addition, she does all of this with a genuine smile. She’s a real pleasure to work with.