UPDATE
August, 2026

As shared in our previous letter regarding future work in the Rolling Hills area, construction on Southern California Edison’s (SCE’s) Tension Relief Strategy is expected to begin in the Rolling Hills area on September 1, 2026, and will pause for the holiday moratorium in late November 2026. Work will resume January 2027 through the second quarter of 2027 due to several potential factors, including but not limited to environmental restrictions for the California gnatcatcher which may impact our start date, weather events or other issues. During construction, you may experience a series of electrical service outages and potential traffic delays in the area. We will notify you in advance so you can prepare.

This work is part of our ongoing commitment to strengthen the resilience and reliability of our electrical infrastructure on the Palos Verdes Peninsula. This work does not affect or depend on your current re-energization status. Customers should continue to follow the established requirements to safely re-energize.

The Tension Relief Strategy is a proactive, state-of-the-art solution designed to address environmental challenges on the Palos Verdes Peninsula. While innovative, its effectiveness is constrained by the limited expansion capacity of the devices being installed. Consequently, it is only useful in areas of the Peninsula experiencing low levels of land movement— i.e., at or below the rates observed prior to 2023.

What to Expect
Customers may see SCE crews in their area as early as September 1, 2026, as work gets underway. During this time, traffic delays are possible, but traffic control personnel will be present to help manage flow and support safety. We will make every effort to minimize disruptions when possible, and we appreciate your patience throughout the process.

How to Stay Informed
If you have questions or need assistance, contact the SCE Customer Service team at 1-800-250-7339, Monday through Friday, 7 a.m. to 7 p.m., and Saturday, 8 a.m. to 5 p.m. To receive real-time updates about outages in your area, we encourage you to sign up for outage alerts at sce.com/outage.

To learn more about tension relief, visit the SCE FAQ.

UPDATE
March 24, 2026

As shared in our previous letter regarding future work in the Rolling Hills area, construction on Southern California Edison’s (SCE’s) Tension Relief Strategy is expected to begin in the Rolling Hills area on April 2, 2026. Work is scheduled to be completed in approximately five (5) months but could be delayed and/or extended into 2027 due to several potential factors, including but not limited to environmental restrictions for the California Gnatcatcher which may impact our start date, weather events or other issues. During construction, you may experience a series of electrical service outages and potential traffic delays in the area, which you will be notified about in advance so you can prepare.

This work is part of our ongoing commitment to strengthening the resilience and reliability of our electrical infrastructure on the Palos Verdes Peninsula. This work does not affect or depend on your current re-energization status. Customers should continue to follow the established requirements to safely re-energize.

The Tension Relief Strategy is a proactive, state-of-the-art solution designed to address environmental challenges on the Palos Verdes Peninsula. While innovative, its effectiveness is constrained by the limited expansion capacity of the devices being installed. Consequently, it is only useful in areas of the Peninsula experiencing low levels of land movement— i.e., at or below the rates observed prior to 2023.

What to Expect
Customers may begin seeing SCE crews in their area as early as April 2, 2026, as work on the Tension Relief Strategy gets underway. During this time, traffic delays are possible, but traffic control personnel will be present to help manage flow and ensure safety. We will make every effort to minimize disruptions when possible, and we appreciate your patience throughout the process.

How to Stay Informed
If you have questions or need assistance, please contact the SCE Customer Service team at 1-800-250-7339, Monday through Friday, 7 a.m.–7 p.m., and Saturday, 8 a.m.–5 p.m. To receive real-time updates about outages in your area, we encourage you to sign up for outage alerts at sce.com/outage.

UPDATE
Jan. 29, 2026

Southern California Edison (SCE) is committed to protecting the safety of our customers and crews. We have identified a critical concern in the Palos Verdes Peninsula area: some customers may have connected backup generation systems to the electrical grid without completing the required interconnection application and receiving Permission to Operate (PTO) from SCE. Operating a backup system without a PTO and coordination with SCE can create hazardous conditions.

When SCE is unaware of a backup generation system, it poses a serious safety risk to our field personnel and the community. During an outage, if crews are working on electrical infrastructure and an unapproved system remains active, it can cause hazardous backfeed onto the grid. To prevent these risks, all customers with backup generation systems must complete the Net Energy Metering – Permission to Operate (NEM-PTO) process before operating those systems in parallel with the grid. This step is designed to ensure your system is safely integrated and protects both you and our crews.

Legal Requirements for NEM Interconnection and Back-up Generation Systems
Under CPUC-approved SCE tariff Rule 21, customers must submit an interconnection application and obtain written permission from SCE before operating any generation system—e.g., solar, wind, or backup—in parallel with the utility grid. This authorization is the PTO.

Additionally, California Health & Safety Code Section 119085(b) requires customers to notify SCE of any backup generator connected at their premises—even if operating in isolated or momentary parallel mode. Learn more about the process for other back up generation systems.

Together, these legal requirements are designed to protect public safety and ensure the reliability of the electrical grid.

What to Expect
If you currently receive power from SCE and have backup generation that has not received SCE approval:

• Ensure your system includes a visible, functional lockout to isolate it from the grid.
• If you cannot demonstrate lockout capability, SCE will either install a padlock on your generator connection or disconnect the service line to your property until NEM‑PTO approval is received.
• Speak with your contractor and ask them to submit your interconnection or back up generation application right away at:
• NEM applications
• Generators

For Customers Requesting Service Restoration
If you’ve received local authority (e.g., city/county and fire department) approval for your system and are requesting SCE to restore service:

• Demonstrate your system’s lockout capability to prevent unintended backfeed.
• Complete the NEM-PTO interconnection process

If you demonstrate compliance during this process, SCE will re-energize your service. However, if backfeed occurs or lockout cannot be confirmed, SCE will be required to lock out your system and/or disconnect service until full compliance has been achieved and a PTO has been obtained.

Your cooperation will help ensure a safe, reliable energy system for the Palos Verdes Peninsula community. If you have questions or need assistance, please contact us at our dedicated support line at 1-800-250-7339.

UPDATE
Nov. 24, 2025

As shared in our previous letter regarding future work in the Rancho Palos Verdes area, construction for the Tension Relief Strategy is expected to begin in the Portuguese Bend Beach Club area on Dec. 2, 2025, and is scheduled to be complete by year end but could extend through January 2026 due to weather or other causes. During this time, you may experience a series of maintenance outages and potential traffic delays in the area, which you will be notified in advance so you can prepare.

This work is part of our ongoing commitment to strengthen the resiliency and reliability of our electrical infrastructure. This work does not affect your current re-energization status. Customers should continue to follow the established requirements to safely reenergize.

The Tension Relief Strategy is a proactive, state-of-the-art solution designed to address environmental challenges on the Palos Verdes Peninsula. While innovative, its effectiveness is constrained by the limited expansion capacity of the devices.

Consequently, it is only applicable in select areas of the Peninsula. It is specifically intended for locations experiencing a sustained reduction in land movement— i.e., at or below the rates observed prior to 2023.

What to Expect
Customers may begin seeing SCE crews in their area as early as Dec. 2, 2025, as work on the Tension Relief Strategy gets underway. During this time, traffic delays are possible, but traffic control personnel will be present to help manage flow and ensure safety.

We will make every effort to minimize disruptions when possible, and we appreciate your patience throughout the process.

How to Stay Informed
If you have questions or need assistance, please contact the SCE Customer Service team at 1-800-250-7339, Monday through Friday, 7 a.m.–7 p.m., and Saturday, 8 a.m.–5 p.m. To receive real-time updates about outages in your area, we encourage you to sign up for outage alerts at sce.com/outage.

UPDATE
August 25, 2025

As shared in our previous letter regarding future work in the Rancho Palos Verdes area, construction for the Tension Relief Strategy is expected to begin on September 8, 2025, and continue through the 4th quarter of 2025. During this time, you may experience a series of maintenance outages and potential traffic delays in the area, which you will be notified in advance so you can prepare.

This work is part of our ongoing commitment to strengthen the resiliency and reliability of our electrical infrastructure. This work does not affect your current re-energization status. Customers should continue to follow the established requirements to reenergize power.

The Tension Relief Strategy is a proactive, state-of-the-art solution designed to address environmental challenges on the Palos Verdes Peninsula. While innovative, its effectiveness is constrained by the limited expansion capacity of the devices. Consequently, it is only applicable in select areas of the Peninsula. It is specifically intended for locations experiencing a sustained reduction in land movement— i.e., at or below the rates observed prior to 2023.

UPDATE
July 21, 2025
Seaview Update


BeachClub Update

Dear Valued Customer,



Rolling Hills Update

UPDATE
May 19, 2025
Portuguese Bend Update

UPDATE
April 17, 2025
Palos Verdes Peninsula Maintenance Update

Dear Portuguese Bend Customers:

Over the course of 2025, you will be seeing Southern California Edison (SCE) crews in your area performing maintenance on our SCE facilities. Although these facilities may not be in service, SCE is still required to maintain them. This important work will start in the coming week and continue throughout the year. At this time there are no additional areas within the peninsula scheduled for re-energization. Should areas become eligible to be re-energized, SCE will contact you directly in advance.

If you have questions or need assistance, please call the SCE customer service team at 1-800-250-7339 Monday through Friday, 7 a.m.-7 p.m., or Saturdays, 8 a.m.-5 p.m.

You can also visit sce.com/pvplandslide.

UPDATE
Feb. 19, 2025
Palos Verdes Peninsula Electric Service Restoration Next Steps

The first and most important step for Southern California Edison to restore power is the city conducting electrical and structural inspections, which are required to reenergize customers. The City of Rolling Hills and the City of Rancho Palos Verdes will provide SCE with evidence that such inspections have been completed and necessary permits have been issued.

SCE will not restore power to a customer’s property until all safety measures are in place, any necessary corrections have been made and inspection reports are received. ALL these safety measures must be met as a prerequisite to reenergize a customer.

   ☐  LA County Fire Department Inspections: A safety inspection is required only if a new solar battery was installed. This ensures the batteries meet fire department standard requirements and comply with fire code.

   ☐   City Electrical Inspections: Inspection must be completed with a “Pass result, indicating the home meets electrical code. The city will then send an electrical release notification to SCE.

   ☐  City Structural Inspections: Inspection must be completed with results indicating a green tag; if yellow-tagged, structural damage must be documented and be determined to not have adverse impacts on SCE’s ability to serve.

   ☐   SCE Field Check: SCE will initiate its own inspection of company-owned electrical infrastructure connecting to each home to ensure it is safe to restore power. The company has started this process and you may have already seen our resources in the area or at your property.

Please note that permits and inspections are required from the city’s Building and Safety Department for any self-generation items (e.g., solar panels, batteries, generators, propane tanks) that have been installed. A green tag (“pass) result will not be provided by the city unless these items have gone through the normal permitting process.

For safety, power restoration depends on several factors including land movement, infrastructure conditions and favorable weather to reduce wildfire risk. While electric service will be restored to some customers, future conditions may require turning power off again to protect public safety. There is additional work planned to implement long-term solutions for safe electric service and increased grid resiliency in areas of ground movement.

For those whose power cannot be safely restored at this time, we remain committed to exploring alternative solutions. Please stay informed about ongoing power restoration efforts sce.com/pvplandslide.

UPDATE
Jan. 13, 2025
Important Information Regarding the Rolling Hills Community
UPDATE
Jan. 13, 2025
Important Information Regarding the Rancho Palos Verdes Community

Dear Customer,

UPDATE
Oct. 16, 2024
Message from Southern California Edison

Dear Valued Customer,

SCE acknowledges the challenges you, your family and your neighbors are facing due to the accelerated land movement in your area that has necessitated deenergizing SCE’s equipment for safety reasons and aims to provide assistance where safely possible.

Support for Temporary Meter Location for Self-Generation

SCE understand customers may be exploring self-generation for their electrical needs and your city may require a permit and approval to install self-generation at your home. SCE is here to help make the process straightforward for you. SCE can visit your property to mark a safe location for a temporary electric panel to support your on-site power generation. However, please be aware that, depending on continued land movement, this temporary meter location might not be usable for permanent service when power is restored in your area. SCE will collaborate with you to determine if a new location for the meter and panel is necessary for permanent utility service when appropriate.

If you have installed, or plan to install a self-generation system, please ensure it is correctly set up. Incorrect installation can cause back-feed to SCE’s facilities, posing a significant safety risk. For more information about the installation and safety of backup generation systems, please visit Understanding Backup Generation (edison.com).

Upcoming Work in Your Area

SCE representatives will be in your area between Oct. 22, 2024, and Nov. 4, 2024, to conduct meter inspections and install temporary protective equipment to isolate the panel from the SCE grid. SCE will return and remove this equipment when service can be safely restored. This work will take approximately thirty minutes, and SCE asks that you provide safe access to the electric meter.

SCE Is Here to Help

SCE recognizes the impact customers are experiencing and is here to help. If you need assistance, SCE's dedicated Customer Support Team is available to assist you at 1-800-250-7339 Monday through Friday 7 a.m.-7 p.m., and Saturdays 8 a.m.-5 p.m.

UPDATE
Sept. 12, 2024
Notice of Potential Service Shut Off Due To Land Movement

Dear Customer,

Significant and accelerating land movement is impacting the electrical grid supplying power to your area, putting multiple properties and utilities’ infrastructure at risk. Please be advised that Southern California Edison’s service to your property may be discontinued if conditions warrant. At this time, SCE is not planning to deenergize service to your home, but SCE is actively monitoring the dynamic conditions as they change.

Nothing is more important than the safety of the public, customers and crews. The ground movement affecting the circuit that serves your neighborhood has created unsafe and hazardous conditions, which have already impacted SCE’s infrastructure, causing power poles to lean and power lines to fail. The impact on SCE’s equipment caused by these hazardous conditions increases the risk of system failure, fire ignition or other public safety hazards.

SCE will continue to serve your community as long as it is safe to do so. The decision to turn off power is never taken lightly. SCE is working closely with officials at the City of Rolling Hills and Los Angeles County to monitor area conditions and share information about utility impacts.

SCE understands how disruptive the loss of power would be and appreciate your understanding and patience. SCE will make every effort to provide timely communications regarding impact to your service. However, the dynamic conditions in the area may not allow for advance notification. Because of this, customers receiving this notice in the Quail Ridge area are encouraged to begin planning for the potential suspension of electric service.

If you have questions, please or call 1-800-250-7339 from Monday through Friday, 7 a.m.-7 p.m., and Saturdays, 8 a.m.-5 p.m. for the most up-to-date information on the situation.

REMEMBER: If you see a downed power line, call 911 first and notify SCE at 1-800-611-1911.

UPDATE
Sept. 9, 2024
Urgent Message from Southern California Edison – Power Disconnection

Dear Customer,

Due to critical safety issues noted in the letter you received on July 30, Southern California Edison will turn off power to your property indefinitely on Monday, Sept. 9, 2024, at 6:00 p.m. We understand that a power outage can create hardships, and the decision to shut off power is never taken lightly. The safety of community members and our employees remains our top priority.

SCE has seen a significant increase in the number of repairs needed to keep the power on safely, and we are unable to effectively monitor the situation because of the land movement in the area.

Unfortunately, the fire on Aug. 29, near Narcissa Drive demonstrates that the company cannot mitigate the public safety risk from land movement in this area. The Lower Portuguese Bend Beach Club area being shut off is within the larger Rancho Palos Verdes Landslide complex. A Community Resource Center will offer support during this time. It will be at the Ladera Linda Community Center on Monday, Sept. 9. from 12:00 p.m. to 8:00 p.m. Please call 1-800-250-7339 Monday through Friday, 7 a.m.-7 p.m., and Saturdays, 8 a.m.-5 p.m. for the most up-to-date information on the situation.

REMEMBER: If you see a downed power line, call 911 first and then notify SCE at 1-800-611-1911. We understand this shutoff is disruptive.

Approx. Start Time*6:00 p.m. 

*Due to the evolving nature of the hazard, times are approximations. The outage could start earlier or later than estimated.  

UPDATE
Sept. 1, 2024
Urgent Message from Southern California Edison – Power Disconnection

Dear Customer,

Due to critical safety issues mentioned in the letter you received on July 30, 2024, Southern California Edison will turn off power to your property indefinitely tomorrow Sept. 2, 2024, at 7:00 p.m. SCE understands that a power outage can create hardships, and the decision to shut off power is never taken lightly. The safety of community members and our employees remains our top priority.

SCE has seen a significant increase in the number of repairs needed to keep the power on safely, and we are unable to effectively monitor the situation because of the land movement in the area.

Unfortunately, the fire on Aug. 29, 2024, near Narcissa Drive demonstrates that the company cannot mitigate the public safety risk from land movement in this area. SCE must now de-energize some customers to avoid the risk of utility equipment igniting a wildfire. A Community Crew Vehicle will be in the area to offer support during this time. It will be at the Ladera Linda Community Center Tuesday Sept. 3. Please call 1-800-250-7339 Monday through Friday, 7 a.m.-7 p.m., and Saturdays, 8 a.m.-5 p.m. for the most up-to-date information on the situation.

REMEMBER: If you see a downed power line, call 911 first and then notify SCE at 1-800-611-1911. We understand this shutoff is disruptive.

Approx. Start Time*7:00 p.m. 

*Due to the evolving nature of the hazard, times are approximations. The outage could start earlier or later than estimated.  


UPDATE
Sept. 1, 2024
Urgent Message from Southern California Edison – Power Disconnection

Dear Customer,

Due to critical safety issues mentioned in the letter you received on July 30, 2024, Southern California Edison will turn off power to your property for an estimated one to three weeks tomorrow Sept. 2, 2024, at 7:00 p.m. SCE understands that a power outage can create hardships, and the decision to shut off power is never taken lightly. The safety of community members and our employees remains our top priority.

SCE has seen a significant increase in the number of repairs needed to keep the power on safely, and we are unable to effectively monitor the situation because of the land movement in the area.

Unfortunately, the fire on Aug. 29, 2024, near Narcissa Drive demonstrates that the company cannot mitigate the public safety risk from land movement in this area. SCE must now de-energize some customers temporarily to avoid the risk of utility equipment igniting a wildfire. A Community Crew Vehicle will be in the area to offer support during this time. It will be at the Ladera Linda Community Center Tuesday, Sept. 3. Please call 1-800-250-7339 Monday through Friday, 7 a.m.-7 p.m., and Saturdays, 8 a.m.-5 p.m. for the most up-to-date information on the situation.

REMEMBER: If you see a downed power line, call 911 first and then notify SCE at 1-800-611-1911. We understand this shutoff is disruptive.

Approx. Start Time*7:00 p.m.  End Time*1-3 weeks from Sept. 2, 2024

*Due to the evolving nature of the hazard, times are approximations. The outage could start or end earlier or later than estimated.  

UPDATE
Sept. 1, 2024
Urgent Message from Southern California Edison – Power Disconnection

Dear Customer,

Due to critical safety issues mentioned in the letter you received on July 30, 2024, Southern California Edison will turn off power to your property for an estimated 24 hours tomorrow Sept. 2, 2024, at 7:00 p.m. SCE understands that a power outage can create hardships, and the decision to shut off power is never taken lightly. The safety of community members and employees remains our top priority.

SCE has seen a significant increase in the number of repairs needed to keep the power on safely, and we need to perform critical work.

Please call 1-800-250-7339 from 7 a.m. to 7 p.m. Monday through Friday, 7 a.m.-7 p.m., and Saturdays, 8 a.m.-5 p.m. for the most up-to-date information on on the situation.

REMEMBER: If you see a downed power line, call 911 first and then notify SCE at 1-800-611-1911. We understand this shutoff is disruptive.

Approx. Start Time*7:00 p.m. Sept. 2, 2024  End Time*7:00 p.m. Sept. 3, 2024

*Due to the evolving nature of the hazard, times are approximations. The outage could start or end earlier or later than estimated.  

UPDATE
Aug. 31, 2024
Urgent Message from Southern California Edison – Power Disconnection

Dear Customer,

Due to critical safety issues mentioned in the letter you received on July 30, 2024, Southern California Edison must turn off power indefinitely to your property starting tomorrow, Sunday, Sept. 1, 2024, at 12:00 p.m. SCE understands that a power outage can create hardships, and the decision to shut off power is never taken lightly. The safety of community members and SCE employees remain a top priority.

SCE has seen a significant increase in the number of repairs needed to safely keep the power on, and we are unable to effectively monitor the situation because of the land movement and rugged terrain in the area.

Unfortunately, the fire on Aug. 29, 2024, near Narcissa Drive demonstrates that the company cannot mitigate the public safety risk from land movement in this area. SCE must now de-energize some customers indefinitely to avoid the risk of utility equipment igniting a wildfire. A Customer Care Vehicle will be in the area to offer support during this time. It will be located at Narcissa Drive and Fruit Tree Road. Please call 1-800-250-7339 Monday through Friday, 7 a.m.-7 p.m., and Saturdays, 8 a.m.-5 p.m for the most up-to-date information on the situation.

Approx. Start Time *12:00 p.m.

*Due to the evolving nature of the hazard, times are approximations. The outage could start earlier or later than estimated.

REMEMBER: If you see a downed power line, call 911 first and then notify SCE at 1-800-611-1911.

Update

Aug. 26, 2024
We Will Be in Your Neighborhood

Dear Neighbor,

SCE is closely monitoring the dynamic conditions of the landslide and its effect on neighboring communities and its' infrastructure. You may see SCE crews or approved contractors in your neighborhood performing frequent inspections, exploring various solutions to mitigate the risk of equipment damage and quickly addressing potentially hazardous conditions. You may experience temporary road closures, overnight work or emergency scheduled outages that are intended to preserve the integrity of community safety and the electric grid.

Why is SCE performing this work?

The land movement is continuously creating stress points on the electrical grid, including to those communities near the immediate landslide area. As SCE works to deploy long-term solutions, you may experience periodic emergency outages intended to ensure that SCE continues to safely deliver reliable power to you. SCE understands this work may impact you and thanks you for your understanding.

When will work occur?

The effects of the active land movement conditions will determine the cadence of emergency work needed. Please note that emergency work may be necessary on the weekends in order to keep your community safe.

Where is the work area?

Work will be primarily focused on the infrastructure directly impacted by active land movement conditions and neighboring communities connected to the impacted portion of the grid.

Why is it impacting my community if I’m not directly in the landslide area?

The electrical grid is not a stand-alone system dedicated to a specific community. Rather, SCE's electrical grid provides for multiple interconnection points that allows for improved reliability and the opportunity to reroute power when needed. Here, the land movement has reduced or destroyed the interconnection, creating a single source of power with stress points that SCE is actively working to relieve. Some of those stress points may manifest in neighboring communities of the immediate landslide areas.

Who will do the work?

SCE and approved contractors will do the maintenance work. All workers will have identification badges.

What to expect:

• For crew safety, SCE may schedule temporary maintenance outages during construction. Multiple outages may be required to complete the work. SCE will notify you by phone, text, email or mail at least 72 hours before outages.
• During emergency outages, SCE will not be able to trigger advanced notifications. However, customers who have elected to receive digital notifications will receive updates as they become available.
• Work crews may require access to electrical equipment on your property. Unless they notice an immediate safety concern, SCE will attempt to notify you before entering your property.
• To ensure your safety during construction, there may be traffic lane and sidewalk closures, as well as designated “no parking areas. There may also be street closures and detours, depending on permit requirements. Crews will use appropriate traffic control signs and flags.
• SCE will notify you of construction work by providing additional communications, such as door hangers, traffic signs and/or parking signs.
• There may be noise related to construction work during operating hours.
• Crews may have to dig, trim or remove trees and other plant material to safely access equipment.

Learn how to prepare for an outage.

Log into your SCE My Account and visit the Customer Preference Center at sce.com/mysce/preference-center to set your outage notification preferences. You can choose to receive notifications via text, email or voice. Also, review your contact information to make sure it’s correct, and update it as needed.

To learn more about outage preparedness, check your outage status, access additional resources and view an outage map, visit sce.com/outagemap. If you experience an extended outage, you may be able to take advantage of special programs. For details, visit sce.com/customerresources.

Thank you for your patience and understanding as SCE works on grid improvements to safely provide you with reliable energy.

UPDATE
Aug. 13, 2024

New Frequently Asked Questions Page

Frequently asked questions and responses are available here. This FAQ was developed based on common questions from residents and local officials in recent community forums and discussions.


UPDATE
July 30, 2024